Refrigeration Redefined
SMARTER COOLING
ANYTIME SUPPORT
In industries where refrigeration is mission-critical, any downtime can lead to major losses and operational disruption. From retail chains safeguarding perishable goods to logistics centres ensuring temperature stability, reliability is essential. At Arcus, we recognise these high-stakes demands, offering refrigeration services that combine advanced technology, robust training, and 24/7 support to keep your operations running smoothly.
MINIMISING DOWNTIME WITH
OUR REFRIGERATION BUREAU
Minimising downtime is a top priority at Arcus, supported by our dedicated Refrigeration Bureau, which operates in close collaboration with our 24/7/365 Helpdesk. Staffed by technical specialists and underpinned by proprietary technology, the Bureau provides real-time support to engineers and guarantees customers immediate, expert assistance whenever they need it. This integrated approach ensures that customers have peace of mind, knowing that a skilled team is always on standby.
COOLING
TECHNOLOGY
Refrigeration is crucial for food retail, broader retail, and hospitality sectors, and we’re dedicated to keeping these systems running efficiently, safely, and hygienically. Our Remote Loadshedding technology leverages real-time monitoring through weather forecasts and building data to create a preventative maintenance approach. Managed by our SMaRT Hub team, this system sends a global command to loadshed selected fixtures across estates during high ambient conditions.
By responding instantly to unexpected weather events without dispatching engineers, we save an estimated 850 hours of engineer time per extreme weather event, reducing customer costs and Scope 3 carbon emissions. This proactive support means our customers can focus on their business while we keep their refrigeration systems – and their products – safe and saleable.
CLOSING THE SKILLS GAP:
BUILDING REFRIGERATION EXPERTISE
The refrigeration sector faces a growing skills gap, as qualified engineers become harder to find. At Arcus, we address this by training our own talent, offering Mechanical and Electrical (M&E) engineers a structured path to become refrigeration specialists. At our state-of-the-art National Training Centre, engineers receive in-depth, hands-on training tailored to our customers needs, carried out in an atmosphere that replicates real-world conditions.
This commitment to learning and development not only addresses the industry’s skills shortage but also ensures our customers have access to highly trained, knowledgeable engineers. With specialised skills and familiarity with customers systems, our engineers are well-prepared to deliver a customised, reliable service.
Clippings from our press partners – Explore how Arcus FM is redefining refrigeration with 24/7 expert support, customer-specific training, and smart energy management featured in industry publications.
SUPPORTING YOUR BUSINESS WITH
REFRIGERATION REDEFINED
At Arcus FM, we’re redefining refrigeration with expert training, cutting-edge technology, and a 24/7 support model that prioritises uptime and reliability.
Contact us to redefine your refrigeration