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  • Home
  • Arcus FM – Our story so far

    WATCH OUR VIDEO
    About Us
    • About Us
    • SUSTAINABILITY
    • LEARNING & DEVELOPMENT
    • SOCIAL VALUE
  • REFRIGERATION REDEFINED

    FIND OUT MORE
    Services
    • Hard services
      • Mechanical and Electrical
      • Refrigeration
      • Building Fabric
      • Shutters, Gates and Auto Doors
      • Drainage
    • Soft services
      • Cleaning
      • Grounds Keeping
      • Winter Maintenance
      • Security Services
    • Technology & Specialist
      • Technology
      • Arcus Projects
      • Helpdesk
      • Building Management Systems
  • Inside Arcus with Finlay West

    Read more
    Careers
    • CAREERS AT ARCUS
    • LIFE AT ARCUS
    • CAREER AREAS
      • OPERATIONS AND SERVICE DELIVERY
      • CLEANING SERVICES
      • CUSTOMER SERVICES
      • SUPPORT SERVICES
    • LEARNING & DEVELOPMENT
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    • JOIN OUR TALENT POOL
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Cooling technology to support your refrigeration needs

Refrigeration plays a key part in the food retail, retail and hospitality sector, and we are experts at ensuring our customers estates are working efficiently, safely and hygienically.

We are always looking at ways that we can innovate and enhance our industry-leading commercial refrigeration maintenance services. As we move into the warmer months, we are on hand to support our customers with the impact that these external factors can have on their assets whilst also proactively reducing breakdowns, lowering energy usage and reducing our own carbon emissions with fewer van rolls.

During the summer season, Refrigeration Systems experience an increase in the amount of energy required to maintain cool temperatures in fridges and freezers. Current systems in the UK are designed to operate within certain temperatures and once these has been exceeded, refrigeration systems start to fail.

When the systems start to fail, traditionally refrigeration engineers would be called to each site of an estate to work with the store managers to agree which refrigeration fixture could be turned off, usually resulting in produce fixtures being loadshed as they focus on quality of goods rather than safety.

Here at Arcus FM, we looked at this cumbersome way of working and saw ways to improve our support to customers with quicker response times to get their operations back up and running, reduce the amount of site visits to free up resources and reduce carbon emissions.

With our Remote Loadshedding technology, we are able to monitor high ambient conditions through weather forecasting and building data to provide our customers with planned preventative maintenance solution. This is actioned by our SMaRT Hub team who send a global command to remotely loadshed all agreed fixtures before the summer arrives.

By utilising this technology, we able to provide commercial refrigeration services in real time, meaning that if there’s any surprising weather events, Arcus FM are able to support our customers assets immediately, without waiting for an engineer to be assigned to their site.

With this instant energy load reduction, we have been able to save an estimated 850 hours of refrigeration engineer time per extreme weather event, reducing a customer’s costs and our carbon emissions (which are also a customer’s Scope 3 emissions). All of this allows our customers to focus on their business and provide safe, saleable produce across their estate.




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