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  • Home
  • Arcus FM – Our story so far

    WATCH OUR VIDEO
    About Us
    • About Us
    • SUSTAINABILITY
    • LEARNING & DEVELOPMENT
    • SOCIAL VALUE
  • REFRIGERATION REDEFINED

    FIND OUT MORE
    Services
    • Hard services
      • Mechanical and Electrical
      • Refrigeration
      • Building Fabric
      • Shutters, Gates and Auto Doors
      • Drainage
    • Soft services
      • Cleaning
      • Grounds Keeping
      • Winter Maintenance
      • Security Services
    • Technology & Specialist
      • Technology
      • Arcus Projects
      • Helpdesk
      • Building Management Systems
  • Inside Arcus with Finlay West

    Read more
    Careers
    • CAREERS AT ARCUS
    • LIFE AT ARCUS
    • CAREER AREAS
      • OPERATIONS AND SERVICE DELIVERY
      • CLEANING SERVICES
      • CUSTOMER SERVICES
      • SUPPORT SERVICES
    • LEARNING & DEVELOPMENT
    • SEARCH JOBS
    • JOIN OUR TALENT POOL
  • News
  • Contact

Five questions with Stephen Saunders

Five Questions with Stephen Saunders offers a behind-the-scenes look at how Arcus delivers exceptional facilities management services. Our Chief Operating Officer shares how we combine expertise, innovative technology, and a commitment to sustainability to keep critical systems running smoothly and meet our customers’ unique needs. Discover how Arcus continues to evolve and deliver value.

FIVE QUESTIONS WITH

STEPHEN SAUNDERS

Why do customers trust Arcus for critical services?

Customers trust Arcus because we consistently deliver high-quality services around the clock. Our skilled teams, proactive approach, and ability to respond quickly ensure their critical systems stay operational. Strong relationships and transparent communication give customers confidence in our reliability.

What do you think differentiates Arcus’s mobile operations from others in industry?

Arcus stands out with a highly skilled, multi-disciplined mobile workforce, supported by advanced scheduling technology. Our zonal structure ensures rapid response times, while our engineers’ expertise across multiple disciplines allows us to resolve issues efficiently and minimise disruption.

How does Arcus tailor services to customer needs?

Arcus works closely with customers to understand their unique requirements and create bespoke solutions. Regular collaboration ensures our services adapt to their changing needs, whether through flexible maintenance plans or tailored project delivery, always aiming to add value.

How does Arcus use technology to support service delivery?

Arcus combines advanced tools like Helix with insights from the SMaRT Hub—a dedicated team focused on using technology to enhance efficiency. Together, they provide real-time data, anticipate issues, and optimise service delivery, reducing downtime for our customers.

How does Arcus support customers’ sustainability goals?

Arcus supports customers’ sustainability goals through initiatives such as fleet electrification, waste reduction, and resource-efficient practices. By aligning our Net Zero Pathway with customer objectives, we collaboratively reduce emissions and contribute to a more sustainable future.

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To find out more about Arcus, and to discuss your specific requirements, please get in touch with our team who’ll be happy to help.

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A FIRST-EVER GOLD IN FLEET SAFETY JOINS A  FOURTH CONSECUTIVE ROSPA GOLD FOR ARCUS FM

A FIRST-EVER GOLD IN FLEET SAFETY JOINS A FOURTH CONSECUTIVE ROSPA GOLD FOR ARCUS FMTechnology-led, people-driven Facilities Management company Arcus FM has once again been recognised for outstanding health and safety performance, achieving the internationally respected RoSPA Gold Award for…

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ARCUS FM AWARDED SILVER IN FIRST INCLUSIVE EMPLOYERS STANDARD ASSESSMENT

ARCUS FM AWARDED SILVER IN FIRST INCLUSIVE EMPLOYERS STANDARD ASSESSMENTArcus FM has been awarded Silver in the Inclusive Employers Standard (IES), an accreditation recognising organisations committed to building inclusive, supportive workplace cultures.

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SMARTER REFRIGERATION ENERGY MANAGEMENT THROUGH TECHNOLOGY-LED SOLUTIONS

SMARTER REFRIGERATION ENERGY MANAGEMENT THROUGH TECHNOLOGY-LED SOLUTIONSAt Arcus, we’re redefining refrigeration energy management with data-driven insights, using technology to improve efficiency, reduce costs, and minimise environmental impact.

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Arcus Chair Elected Fellow of RSE |

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