Arcus FM has released its 2024–25 Sustainability Impact Report, outlining sustained progress across carbon reduction, waste management, safety performance and colleague wellbeing.

Sustainability remains embedded across the organisation’s operations, aligned to seven UN Sustainable Development Goals and supported by validated Science Based Targets initiative. The business has committed to reducing absolute scope 1, 2 and 3 emissions by 42% by 2030 and by 90% by 2040, using a 2022 baseline.

This year’s report highlights measurable improvements across key areas. Scope 1 emissions fell by 4.7% year on year, while energy intensity reduced by 12.6% compared to the previous reporting period.

Investment in fleet electrification continued, with 50 additional electric vehicles introduced and a significant increase in grey fleet mileage driven in battery electric cars.

Arcus also strengthened its approach to waste reduction and circular economy. Only 3.8% of total waste was sent to landfill, with 96.2% diverted from disposal or recycled.

Health and safety performance also improved, with Accident Frequency Rates decreasing from 20.06 to 17.99 and RIDDOR Frequency Rates falling from 2.02 to 1.37.

Alongside environmental performance, the report outlines progress in social value, colleague development and wellbeing. The business supported 143 individuals from disadvantaged backgrounds into employment and expanded its network of social value partners to 23.

Arcus also reported a reduction of 159,882 GJ in energy consumption through efficiency interventions delivered for customers across the year.

The report covers the period April 2024 to March 2025 and provides a transparent overview of Arcus FM’s environmental, social and governance activity, performance and future priorities.

‘Technology Led, People Driven’ Facilities Management company Arcus FM has maintained and improved its SFMI Gold Award in 2024 assessment.

This achievement not only reflects Arcus’s unwavering commitment to sustainability but also showcases a remarkable improvement, with the company’s overall score rising from 72% to an impressive 83% in the latest assessment.

This year’s recognition highlights Arcus’s ability to enhance ESG performance, even amidst significant organisational changes, such as the integration of The Trios Group.

The SFMI commended Arcus for successfully maintaining its strong culture and sustainability focus during this period of growth, a challenge many businesses struggle to overcome during acquisitions.

Earlier this year, Arcus released its fourth annual Sustainability Impact Report, reaffirming its commitment to transparency and continuous improvement in sustainability. Covering the 2023/24 fiscal year, the report details progress in emissions reduction, waste management, and fleet electrification, reflecting the company’s dedication to driving meaningful change in facilities management. Read the full report here.

Arcus FM has released its fourth annual Sustainability Impact Report, showcasing its commitment to environmental leadership in facilities management. Covering the 2023/24 fiscal year, the report highlights Arcus’s substantial progress in emissions reduction, waste recycling, and fleet electrification; positioning the company as an industry leader in sustainable practices.

Aligned with the Science Based Targets initiative (SBTi), Arcus FM is committed to establishing rigorous near- and long-term emissions reduction targets. The company aims to reduce Scope 1, 2, and 3 greenhouse gas emissions by 42% by 2030 and achieve a 90% reduction by 2040, with these targets currently undergoing detailed validation by the SBTi to align with the latest climate science.

In the coming year, Arcus will continue advancing improvements as part of its Net Zero Pathway. This commitment to science-based targets underscores the company’s dedication to long-term environmental impact reduction, operational resilience, and supporting customer sustainability objectives.

Building on a previous recycling rate of 65%, Arcus achieved a 71% recycling and reuse rate this year, with only 3.86% of waste directed to landfill. This accomplishment underlines the company’s dedication to a circular economy and sustainable waste practices across its service operations.

In addition, Arcus has bolstered its green fleet by ordering 50 new electric vehicles for deployment in the coming year. This investment supports Arcus’s sustainability goals while enhancing service efficiency for customers across the UK.

The Sustainability Impact Report 2023/24 reflects Arcus FM’s ongoing dedication to sustainable innovation and continuous improvement. For a detailed look at Arcus’s sustainability achievements and goals, read the full report here.

On 21st September, Zero Emissions Day is celebrated globally, raising awareness about the environmental impact of emissions. At Arcus, we’re committed to making real, measurable changes that contribute to a sustainable future.

Our emissions reduction targets are aligned with Science Based Targets (SBTi), which are currently undergoing a detailed validation process. Here’s what we’ve committed to:

• By FY2030: We aim to reduce absolute Scope 1 and 2 GHG emissions by 42% from our FY2022 baseline. This includes a 42% reduction in Scope 3 emissions.
• By FY2040: We’re committed to a 90% reduction in both Scope 1, 2, and 3 GHG emissions from FY2022 levels, achieving Net Zero by 2040 by neutralising any residual emissions.

These goals are supported by numerous initiatives that are either ongoing or in development.

Expanding Our Electric Vehicle Fleet

To further reduce our carbon footprint, Arcus has placed an order for 50 additional electric vans, adding to our current fleet of 20 EVs. This reinforces our commitment to electrifying our fleet. Additionally, we’re working on a project that optimises work order allocation and routes for our technicians, reducing both mileage and time spent in vehicles.

Sustainable Energy Sources

At three of our Arcus-operated sites, we continue to use 100% renewable electricity, backed by renewable electricity Guarantee of Origin certificates until February 2025, when we will renew. For our gas supply, 10% is backed by Renewable Gas Guarantees, with the remaining 90% covered by carbon credits from certified projects, ensuring green gas supply until 2025.

Electric Vehicle Salary Sacrifice Scheme

We also offer an electric vehicle salary sacrifice scheme for eligible colleagues, allowing them to lease electric vehicles at lower costs than conventional leases, promoting greener personal transportation options.

Drive Down CO2 by Dialling In

Since March 2020, our “Drive Down CO2 by Dialling In” initiative has focused on reducing mileage within our grey fleet (personal and company cars used for business travel). The goal is to cut one million miles to reduce emissions and meet our carbon reduction targets.

From April 2023 to March 2024, we successfully avoided 987,526 miles of travel, preventing 260 tonnes of CO2e emissions. Although just short of our one million-mile target, this achievement still represents significant progress. This financial year, we have already avoided 541,366 miles, saving around 143 tonnes of CO2e, and we’re on track to meet our target for 2024/25.

As we continue to encourage our colleagues to think about their travel and attend meetings online, we are working together to not only reduce our carbon footprint but enjoying the benefits that this work-life balance brings.

Together, we can continue making impactful changes that support a more sustainable future.

‘Technology Led, People Driven’ Facilities Management company Arcus FM has achieved an SFMi Gold Award for its demonstrable commitment to sustainability.

Arcus FM has received the SFMi Gold Award for its demonstrable commitment to sustainability.

Arcus FM has had a strategic focus on environment and sustainability for several years, not just in the business’ own practices, but with their customer base. From electrifying their fleet and running internal campaigns to drive down business mileage, reducing waste and implementing circular economy principles, to deploying award-winning proprietary technology to uncover and reduce their customer’s energy and carbon usage and impact.  

The business has set its sights on being a true ESG (Environment, Social & Governance) leader in the Facilities Management sector – and having a transparent and robust sustainability strategy that drives meaningful action is a cornerstone of that approach.

The brand has publicly published it’s Pathway to Net Zero which you can download below, and produces an annual report to track against progress in this area – alongside it’s efforts in Social Value and Equality Diversity and Inclusion.

This commitment to sustainability, and the processes, systems and culture that underpin it, saw Arcus improve significantly across the ESG categories in their 2023 assessment and audit with the  Acclaro Advisory. The net result of this being that Arcus achieved the Gold standard for SFMi sustainability, having maintained the silver standard for the two previous years.

The SFMi assesses its criteria and strengthens the standards year-on-year in line with sustainability and FM industry developments, but Arcus is already looking at where it can further strengthen its proposition in this year and ensure year on year progress.

‘Technology Led, People Driven’ Facilities Management company Arcus FM continues on journey to be the sustainability leader in FM and releases its third annual Sustainability Impact Report.

Arcus FM is releasing it’s third annual sustainability report for the 2022/23 fiscal year.

The report discloses Arcus’s impact on key elements of environment and society, including its contribution, both positive and negative, towards the goals of sustainable development.

Arcus FM has had a strong focus on environment and sustainability for several years, not just in the business’ own practices, but with their customer base. From electrifying their fleet and running internal campaigns to drive down business mileage and reduce waste, to deploying award-winning proprietary technology to uncover and reduce their customer’s energy and carbon usage and impact.  

The FM company’s main sustainability target is to reduce scope 1, scope 2 and business travel greenhouse gas emissions by 40%, normalised by revenue, by 2025 from a 2019/20 fiscal year basis.

The 2022/23 report states that by adding 18 electric vans into their fleet, they have saved 122.85 tonnes of Co2. More than that, through an internal campaign the brand has seen a 200% increase in their grey fleet milage that is being driven in electric vehicles.

Alongside the Co2 saving, 72.3% of Arcus’ waste was recycled or reused, increasing by 29.6% from the year before (Financial year 2021/22).

Within the report, Arcus FM also notes supporting its customer base energy reduction with activities such as solar panel installations that have an estimated savings of 1MW of energy. The technology led company also offers remote monitoring and commands to support the reduction of energy usage.

The topic of environment and sustainability is nothing new in the facilities management sector and has been a hot topic for many years with companies launching a plethora of initiatives. The UN are now describing the climate crisis as a “code red for humanity”, and the universal aim to not allow temperatures to rise to more than 1.5°C above pre-industrial levels is being described as “still possible, but we are dangerously close to that threshold” by the Intergovernmental Panel on Climate Change. More concerted and all-encompassing actions are needed by all businesses to answer this call. 

Arcus FM have had a strong focus on environment and sustainability for several years, not just in the business’ own practices, but within our customer base. From electrifying our fleet and running internal campaigns to drive down business mileage and reduce waste, to deploying award-winning proprietary technology to uncover and reduce a customer’s energy and carbon usage and impact.  

However, as a business and working with the SFMI (Sustainable Facilities Management Index) to benchmark against others, Arcus have recognised that to have a real and lasting impact, they must move beyond individual initiatives and build an all-encompassing plan to have a material impact. 

To that end, the business has launched its Pathway to Net Zero strategy – providing a clear, measurable, and data-driven framework to ensure that its operations are net-zero by 2040, and impact is substantially reduced by 2030. 

This is not only vital for the planet, but for Arcus FM’s customers too – as all of Arcus’ scope 1 emissions contribute to the scope three emissions of our customers – making actions like these vital across full supply chains in every industry. Arcus is looking to take a leading role in driving sustainability in the FM sector, and have a real and actionable plan covering all business operations that are open and transparent. You can download the Arcus FM Pathway to Net Zero document here. 

The Net Zero Pathway shows the targeted positive environmental and sustainability impact Arcus plans to have over the coming years, and each year, progress against that target will be measured and transparently reported through the brand’s Sustainability Impact Report. The report for 2021/22 is now live on ArcusFM.com, and can be found here. 

The final area of activity that Arcus are taking, is to ensure that our data and impact are externally verified and fully transparent. To this end, Arcus FM has responded to the Science Based Target initiative’s (SBTi) urgent call for corporate climate action by committing to align with 1.5°C and net-zero through the Business Ambition for 1.5°C campaign. We have committed to set near-term company-wide emission reductions in line with climate science with the SBTi, and will be submitting baseline and targeted reduction data to them for validation over the coming months. 

Kathryn Ebrey, Environment and Sustainability Lead Business Partner said, “Reducing the number of miles driven is one clear way individuals can actively contribute to reducing carbon emissions, achieving net-zero goals and ultimately taking action against climate change. As part of a 12-month awareness and engagement programme, Arcus colleagues really embraced this challenge and helped deliver considerable carbon savings. We’ll continue to build on the success of this initiative, with many more actions still to come in order to achieve our carbon and wider sustainability goals.” 

Steve Willis, Chief Strategy Officer and champion of the ‘Drive Down Co2 by Dialling in’ initiative said, “Reducing our carbon emission over the past 12 months hasn’t been an easy task, however, by working collaboratively we were able to deliver significant carbon saving by cutting down on unnecessary travel.  We have seen a definite shift in the way colleagues travel and attend meetings, adopting a blended approach and only travelling when there is value from doing so, which has helped contribute to this success.  

“I want to encourage people to continue this approach over the next 12 months and beyond, not only to continue the focus on our carbon footprint reduction but also to reap the work-life balance, wellbeing, safety, mitigating the effects of climate change and productivity benefits that come with less travel.” 

Andreas Zepetes, Energy and Environment Advisor shares his career development journey with Arcus and how his work helps support our customers and colleagues by reducing their energy consumption demands and carbon emissions.

At Arcus we are actively working to reduce our carbon footprint and to support our carbon reduction commitment, we began the process of electrifying the fleet by introducing two electric vans (EVs) back in October 2021.  

This is the latest move in Arcus’ sustainability journey. Electrifying our fleet will significantly contribute to achieving a reduction of our own carbon emissions by 40% by 2025 and our longer-term net-zero goals. These aims and ambitions need to be carefully balanced against the need to protect service to our customers – and ensure our vehicles have the range and capabilities to deliver.

Our two electric vans are currently being used in South London and Essex, with 18 more EVs on order. These vans will be circulated throughout the UK, trialling different areas with access to varying infrastructures. Before moving to a zero-carbon fleet, we will analyse data from the 20 EVs to determine where in the business electric vehicles can work in the short term. This trial will test the capability of the public charging infrastructure and will demonstrate how zero-emissions technology can play an integral part in a sustainable future.

Anton Jungblut, Refrigeration Managing Engineer and Ryan French, Refrigeration Engineer, were the first of our colleagues to take on this initiative and after six months of trialling the Evs, they’ve shared their thoughts and experiences.