Minor
Works Services
Minor Works at Arcus covers small scale construction, refurbishment and maintenance activity that improves, repairs or adapts existing buildings and external areas. These projects are straightforward to plan and deliver, typically lower in value than major construction works, and focused on practical upgrades or alterations that keep sites safe, compliant and operational.
Our Minor Works team provides fast, well managed solutions delivered in live environments with minimal disruption.
What we deliver
We deliver a wide range of Minor Works across customer estates, including:
- Office and retail refurbishments such as decoration, flooring, bathrooms, kitchens and doors
- Roofing repairs and upgrades
- Groundworks and civils including drainage works, tarmac repairs and line marking
- Fencing and external works
Our in-house capability includes painting and decorating, plastering, carpentry, plumbing, brickwork, roofing, groundworks and civils, line marking, fencing, drone surveying and flooring.
Projects requiring complex design input or multiple principal contractors sit outside Minor Works and are managed through our wider Projects capability.
DELIVERING SAFELY
IN LIVE ENVIRONMENTS
Minor Works is often delivered in live retail, office and operational settings, so our approach is designed to protect safety, minimise disruption and maintain clear communication at every stage. We segregate work areas using barriers and signage, control risks such as noise, dust, working at height and hot works, and always maintain safe access and fire routes. Works are carefully planned around normal operations, including out of hours, weekend or phased delivery where required, with active management of noise, vibration and dust to keep public areas clear. Stakeholders are kept informed before, during and after works through clear programmes, notices, construction phase plans and regular progress updates.
How the service works
Minor Works is typically instructed in two ways. Work is either referred from Building Fabric or M&E teams where delivery falls outside their scope or instructed directly by customers. Direct instruction enables quicker turnaround and a streamlined experience.
Day to day delivery is managed by a dedicated team. Coordinators oversee projects from quotation through to completion, including mobilisation, planning, RAMS, construction phase plans and final reporting. A Project Manager supports larger or multi-site programmes, alongside a Team Leader who manages field technicians and ensures safety, quality and commercial control.
The team works closely with other Arcus services, carrying out joint visits and enabling works such as excavations to support wider fabric or M&E activity.
Value, quality and assurance
Minor Works enables customers to resolve building issues quickly, without the disruption or overhead of a major project. We provide practical solutions that support safety, compliance and effective use of space.
Self-delivery provides strong value for money. Where specialist contractors are required, we manage them end to end, removing coordination burden from the customer.
Quality and safety are managed across the team, from technicians to Operations Management. Works are signed off at key stages, supported by weekly reviews, regular toolbox talks and ongoing focus on compliance.
ARCUS PROJECTS
& BUILDING FABRIC
If your requirement sits outside Minor Works, Arcus also provides specialist support through our Building Fabric and Projects teams. From ongoing maintenance and reactive repairs to larger scale refurbishments and fully managed construction projects, we ensure the right service is applied to meet your needs.
Expertise and training at our
National Training Centre
Continuous training at our National Training Centre ensures our engineers and technicians stay updated with the latest industry advancements, emerging technologies, and best practices.
Support with
your estate.
To find out more about Arcus, and to discuss your specific requirements, please get in touch with our team who’ll be happy to help.
Tell us your needs
M&E
Our commercial mechanical and electrical engineers are customer focused and work efficiently. With our planned preventative schedules, we work to ensure that customers can focus on what they do best and leave the rest to us.
Refrigeration
As commercial and industrial refrigeration experts, our F-Gas registered refrigeration engineers are on hand to support your refrigeration maintenance and repair needs.
Building Fabric
Arcus’s building fabric services supports our customer in keeping their premises functional whilst providing a safe and aesthetically pleasing working environment.
Shutters, Gates, and Auto-Doors
Security is a top priority for all commercial estates and the first line of defence is ensuring your shutters, gates, and auto-doors are performing efficiently.
Drainage
At Arcus, we put health and safety first and understand the risks that drainage issues can have on your business.
Cleaning
Arcus’s cleaning services is one of our largest and most sought after self-delivered services. Our dedicated team of BICSc trained commercial cleaners provide our customers with clean, safe, and hygienic working environments.
Grounds Keeping
As part of Arcus’s full facilities management service, we work closely with our partners to provide nationwide ground maintenance and commercial landscaping services to the outside of your estates.
Winter Maintenance
Arcus’ Winter Maintenance services, we provide commercial winter gritting and commercial snow clearance services to keep the areas around your estate safe.
Security Services
Our security services ensure that your premises, people, and property are protected by industry-leading professionals using cutting-edge technology.
Learn more about out Security Services
Technology
At Arcus, we are a technology driven facilities management company that uses in-house developed technology to support our range of services that is delivered by our team of experts known as the SMaRT (Smarter Maintenance and Realtime Technology) Hub
Managed Services
Arcus Managed Services provides expert FM management with 24 hour support, trusted suppliers and full visibility through clearVIEW, giving you compliance, control and confidence without the complexity of full self delivery.
Helpdesk
At Arcus, we’re here when you need us most. Our Helpdesk team is available 24 hours a day, seven days a week, 365 days a year.
Arcus Projects
Arcus Projects is a service that allows for a completely bespoke and integrated approach that delivers projects in a wide range of sectors.
Building Management Systems (BMS)
Arcus building management bureau manage the optimal performance of your building systems. Our technology experts provide our clients and their customers with a comfortable and safe working environment.
Learn more about BMS